How Restaurants Can Use Pandemic-Era Consumer Behavior to Inform Their Strategies

During the summer of 2021, the National Restaurant Association, sent a letter to Congress to highlight the results of a consumer confidence survey and to urge leadership to replenish the Restaurant Revitalization Fund in the wake of the continued COVID-19 pandemic.

If restaurants respond to post-pandemic consumer behaviors in a way that furthers engagement, success could be bountiful. Enthuse CEO and Co-Founder Kim Lawton provided Modern Restaurant Management with strategies for restaurants to consider in an (almost) post-pandemic world.

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